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Two Decades in Field Service Management Software

Since it’s opening 20 years ago, RedZebra has undergone numerous advancements and updates to meet the changing needs of businesses in the field service industry. Our software has evolved from a Windows application, to a combined Windows and web version, and to what it is today – a powerful and configurable field service management system, available as a cloud-based solution or on-premise.

RedZebra is a comprehensive solution developed to help businesses streamline their operations, improve efficiency and increase customer satisfaction. From job scheduling, to real-time tracking, stock management and mobile integration, RedZebra is helping the field service industry to reduce costs and optimize their resources.

RedZebra has been a pivotal player in revolutionizing the way businesses manage their field service operations. And behind every successful company are dedicated employees, RedZebra is no exception. What started off as a team of two, is now a busy team of twelve with a wealth of knowledge and experience, contributing to the company’s growth and success.

It’s the dedication of our team, the support of our customers, and the resilience that has carried us through two decades of growth, evolution, and a global pandemic!

Over the past two decades RedZebra has gained a wealth of experience, which has proven invaluable in the development of their field service management software to keep up with market demands. 

We’ve successfully expanded into new markets over the years. This expansion not only broadened our horizons but also opened up exciting opportunities for further innovation and growth.

One of the key features of RedZebra Field Service Management software is its ability to provide businesses with real-time visibility into their field service operations. This allows businesses to track the location of their field technicians, monitor their job progress, and make better decisions in real-time. This visibility has enabled businesses to respond to customer requests more efficiently, reduce downtime, and improve overall customer satisfaction.

Say goodbye to chaos and hello to efficiency.

In a world where everyone’s glued to their phones, RedZebra gets it. That’s why their software is designed to be mobile-friendly, so you can access it on the go and complete your work while you’re offline.

Stay connected with your team in the field and keep communication flowing. No more double bookings, dispatching mix-ups, forgotten invoices or missed service calls. RedZebra will take the stress out of your daily tasks and inventory management, so you can focus on more important things while saving time and money. This increased efficiency not only improves profitability but also allows your businesses to take on more jobs and scale up your operations.

Over the past 20 years, RedZebra Field Service Management software has become a trusted solution for businesses in a wide range of industries, including HVAC, catering equipment, fire & security, medical equipment, elevator maintenance and more. Its reliability, user-friendly interface, and powerful features have made it a key tool for businesses looking to improve their field service operations and stay ahead of the competition.

At RedZebra, we care deeply about what our customers have to say. Feedback helps guide us to improve customer experience and fine-tune our software to be as sleek, useful and efficient as possible. Thanks to their valuable input, we can uncover insights to shape the future of RedZebra.

From small businesses to big corporations, RedZebra has helped them all streamline their field service operations. Take a look at what some of loyal customers have to say here.

As we reflect on the last 20 years of RedZebra, we can see a history of success stories, an amazing team of long-serving employees and a growing user base.

RedZebra has had a profound impact on the field service industry over the past 20 years, and as technology continues to advance, it is likely that they will continue to play a vital role in shaping the future of field service operations. RedZebra are committed to providing the UK’s best field service management software for engineer’s and office users alike.

So, here’s to another 20 years of excellence and continued success for RedZebra and its software users around the globe!

If you want to speak to one of the team, or find out more about RedZebra and our field service management software, call 01296 350350.