Five Signs your business may need field service software

Field Engineer with laptop

Are you wondering if your field service business will benefit from investing in field service management software? Migrating from tried and tested business practices, relied on for many years, to a new, unfamiliar digital approach is bound to be worrying. But we live in a digital age with customers who have increasingly high expectations. Find out more…

What is field service management software?

Screenshot of RedZebra software, the customer module

When companies provide a wide range of services in the field, being able to keep track of all the tasks, jobs and requirements can be overwhelming for teams and management. That is where field service management software can help conduct business with greater efficiency and improve business success

How Field Service Management Can Improve Your Safety Record

Safety engineer at work

Did you know that there are 160 workplace deaths per year in the UK, and that there are over 60,000 workplace injuries which can result in a loss of earnings for a business as well as a liability issue? Field worker safety is an important part of employee management today. Here is how you can employ software to help manage that process.

Ten Time Management Strategies For Engineers

field engineer at work

Time management may not sound glamorous, but it’s one of those things that underpins everything you do in your professional life (and indeed beyond). As a field service engineer, your days are filled with a multitude of different tasks, and developing effective time management strategies to help you complete them in an efficient manner is critical. Find out more…

Six Ways To Improve Customer Satisfaction, Instantly

Male working at his desk, in front of window

Customer satisfaction is the lifeblood of any business. It’s what keeps them coming back for more, and it’s what makes them recommend you to their friends or business contacts. But – at a time when the UK Customer Satisfaction Index shows that customer satisfaction has flatlined – how do you improve customer satisfaction? Find out more…

Digital Transformation in the Field Service Industry

RedZebra's software dashboard, screenshot

We’re going to be looking at why a digital transformation strategy is a vital part of future proofing your field service business, and the various ways in which your business can benefit from adapting your ways of working.