Cleaning Equipment
Businesses and organisations rely on cleaning supplies, equipment, machinery and janitorial supplies to ensure their environments are clean and healthy places to work. They rely on their suppliers to ensure that their cleaning equipment and resources are maintained to the highest standards and their cleaning supplies are always fully stocked.
RedZebra software will help ensure that the cleaning equipment and supplies required by your clients are always available where they need it and when they need it. Our field service software enables you to keep track of your customer’s cleaning equipment needs and make certain they are always fulfilled in a timely manner. You’ll be able to monitor your stock levels and maintain an accurate record of all customer communications, minimising the risk of unsatisfied customers.
Read on to find out more about how RedZebra can help your Cleaning equipment and janitorial supplies business.
Book a Demo
Discover how RedZebra’s field service management software can help you streamline your operations.
Cleaning Equipment Business Software Features
Customer management
Customer management efficiency is supported by storing all customer contact details and data in one secure location, including names and multiple site addresses. Service level agreements along with customer contracts are also stored in the database along with a complete service history for the client. This provides all the customer information required by those working in customer support from one user-friendly interface.Call logging
Powerful call management software allows you to prioritise and assign incoming calls using a simple colour-coded system and map view. The locations of field service personnel are tracked via satellite enabling the efficient allocation of jobs. When the task is completed the system is easily updated and customer’s sign-off signatures are captured electronically using a mobile device.Stock control
It can be challenging to keep track of cleaning equipment and supply stocks, especially when items are distributed between the headquarters and a number of service vehicles. Our stock control module enables you to keep track of stock levels, maintain a record of stock whereabouts and importantly raise alerts when stock levels are running low.
Quotes & Invoicing
By sending quotes directly from RedZebra you have an easy way to track progress, follow up on business enquiries and know which quotes need chasing up. Plus, invoices can be sent directly from RedZebra either individually, recurring or in bulk. This facility links directly with your accounting system supporting seamless accounting and helping ensure that no invoices go unpaid.
Reporting
The comprehensive reporting facility allows the creation and distribution of professional reports to all stakeholders. Business performance can be readily tracked using relevant metrics providing the insight you need.On-premises or in the cloud
Our field service management software is available from either an office-based location or, if you need to access it from any location, the cloud. Whatever you need, we have a solution that’s right for your business.Book a Demo
Discover how RedZebra’s field service management software can help you streamline your operations.
Key Benefits of our Cleaning Equipment Software
RedZebra is widely used and relied upon by businesses like yours to optimise their operations and provide the best possible service. The benefits enjoyed include:
Enhanced communication
Remaining in touch with your field service personnel is easy with RedZebra. Jobs are readily assigned and all required customer information is immediately available from the system. Job details are readily updated from mobile devices and personnel can even store their timesheets and record annual leave and sick days.
Improved customer service
Remaining in touch with your field service personnel is easy with RedZebra. Jobs are readily assigned and all required customer information is immediately available from the system. Job details are readily updated from mobile devices and personnel can even store their timesheets and record annual leave and sick days.Save time & money
Time and costs are saved by speeding up call handling times and reducing opportunities for errors. Switching from laptops to mobile devices is reported to have reduced overheads for many customers.
Avoid duplication & errors
The likelihood of human error is reduced by only ever having to enter information once which is also beneficial for efficiency. Issues due to illegible forms, filled in by hand, are also entirely avoided.Customised to your exact needs
It should also be noted that the data input fields used by RedZebra can be entirely customised to match your specific requirements.
